Privacy policy

PRIVACY NOTICE

Information pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and Council

Haier AC Italy Trading S.p.A. Unipersonale wishes to inform you that, in accordance with Article 13 of Regulation (EU) 2016/679 concerning the protection of individuals with regard to the processing of personal data (“GDPR”), it is necessary to process personal data automatically collected or provided by you through browsing or using the website hec-aircon.com (“Website”).

1. DATA CONTROLLER

The Data Controller is Haier A/C (Italy) Trading S.p.A. Unipersonale, represented by its legal representative, with registered office at Via Marconi 96, 31020 Revine Lago (TV), Italy.

2. TYPES OF PERSONAL DATA PROCESSED

To allow access to the Website and its services, the Data Controller processes certain personal data.

Personal data may include information relating to an identified or identifiable person, such as:

  • Name
  • Contact details
  • IP addresses

For contact requests or product/service configuration requests, the following data may be processed:

  • First name and surname
  • Telephone number
  • Email address

Browsing Data

The Website’s IT systems and software automatically collect certain personal data during normal operation, including:

  • IP addresses
  • Domain names of devices used
  • URI request addresses
  • Request time
  • Server request method
  • File size returned
  • Server response status
  • Operating system and technical environment details

These data are used exclusively for:

  • Anonymous statistical analysis of Website usage
  • Monitoring Website functionality
  • Investigating potential cybercrime against the company

Browsing data is generally retained for no longer than 7 days, unless required for legal investigations.

Data Voluntarily Provided by Users

When users voluntarily submit requests via email addresses listed on the Website or complete contact forms, personal information may be collected, such as:

  • Name and surname
  • Email address
  • Postal address (where necessary)

3. PURPOSES AND LEGAL BASIS FOR PROCESSING

Personal data may be processed for the following purposes:

a) To enable use of the Website
b) To respond to requests submitted through contact forms, including contacting you via email
c) To configure products sold by the Data Controller based on submitted forms and procedures

The legal basis for processing may include:

  • Consent, by accepting the Privacy Policy and continuing to browse the Website
  • Legal obligations, where disclosure is required by authorities
  • Legitimate interest, including:
    • Improving services
    • Responding to requests
    • Preventing fraud
    • Maintaining IT and Website security
    • Ensuring operational efficiency

Data may be processed electronically and in paper form.

4. DATA RETENTION PERIOD

Personal data will only be retained for as long as necessary to achieve the purposes for which they were collected.

  • Website contact data: up to 7 days
  • Contact requests containing personal data: deleted after 12 months

Once processing purposes have been fulfilled, data will either be removed or anonymised.

5. CATEGORIES OF DATA RECIPIENTS

Data will not be publicly disclosed to third parties, but may be shared with:

  • Authorities where required by EU or national law
  • Employees authorised by the Data Controller
  • Installation and product support partners assisting with verification and configuration
  • Service providers operating within the EU, including:
    • Advertising and marketing agencies
    • IT and website service providers
    • Market research and analytics providers

Any sharing of personal data will comply with GDPR security and legal requirements.

6. TRANSFER OF DATA OUTSIDE THE EU

Personal data may be transferred to third countries only where adequate safeguards are in place, such as:

  • An EU adequacy decision (Article 45 GDPR), or
  • Standard contractual clauses (Article 46 GDPR)

7. AUTOMATED DECISION-MAKING

The Data Controller does not use automated decision-making or profiling under Article 22 GDPR.

8. YOUR RIGHTS

Under GDPR, you have the right to:

  • Withdraw consent at any time
  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Restrict data processing
  • Receive data in a structured, machine-readable format (data portability)
  • Object to processing based on legitimate interests
  • Not be subject to automated decisions or profiling
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact:

Haier A/C (Italy) Trading S.p.A. Unipersonale
Via Marconi 96, 31020 Revine Lago (TV), Italy
Email: [email protected]

Please include:

  • Full name and postal address
  • Details of your request
  • A copy of a valid ID document

9. MINORS’ CONSENT

Users must be over 16 years old to use the Website services. For users under 16, consent must be provided by a parent or legal guardian.

Updated version: 13 April 2022